What Our Customers Say
We pride ourselves on informing and educating our customers on which products best suit their needs, so they can make informed decisions and trust in the work we do. Here are a few of the reviews our customers have left for us. Find these reviews and more by visiting our Facebook page and on Google Maps.
When it comes to best there is in the South Jersey area, pick J & J Mechanical! Their professional techs and friendly staff members get the job done fast and far surpass any others in the HVAC industry. Be smart, call them today!
It was very easy to make an appointment. Nicole was able to accommodate my last minute schedule change. John was prompt and professional.
Love JJ- great service and better people
Everyone from John to Nicole to anyone I have had the pleasure with dealing with, has been very professional and an excellent worker. I’m very pleased with all the work they have done, which includes two new hvac systems. I would recommend them 100% to anyone who needs any repairs or installs.
Having them convert me to Gas from Propane. Always fair prices and quality work
J&J offers a great service. They are super communicative and always available. I highly recommend them
Excellent company to work with. If you encounter any issues they see it through till it’s resolved. Often going above and beyond expectations. Highly recommend them for all your hvac needs.
Best HVAC company in South Jersey! Came to my rescue on Thanksgiving morning for no heat call. My original HVAC company refused. Excellent communication, excellent work, excellent crew.
Just wanted to thank you for sending Dave today. He was great, fixed our issue, and would love for him to be our technician in the future! Please keep him on our jobs. Your team and company are absolutely great to work with.
When our heater stopped working, I called J&J and received a call back from the owner himself within an hour! John spent the time on the phone walking me through checking the air filter and when more had to be done, had a technician at our home quickly.
Reached out to J&J about issues with gas fireplace. From start to finish I had an excellent experience. The communication at scheduling, the flexible scheduling (they called me to offer an appointment that recently been canceled), the expertise of the technician, and the honesty during service are some of the reasons I would recommend J&J! Covid safety precautions from start to finish! Definitely will use again!
Always prompt and courteous.
Invariably, on the coldest day in December, our furnace will develop some kind of issue. Happened again overnight, called J&J first thing this morning and we are already toasty warm again. Thanks so much to John at J&J for getting her to fire up again!
They showed up on time which is a big plus on my book. It ends up my 20+ year old gas fireplace is nearing the end of its life, which I had figured. It is working for now. There was no hard sell for a new one, just that they will be there when I am ready. No unnecessary parts installed. Very fair.
A few years back, J&J came out for an emergency repair to our heater in the dead of winter. Their dedication to getting us back up and running went above and beyond my expectations.
Made an appointment for service at their first opening on Dec.3rd. Also on wait list in case of opening.
Very responsive staff member that I worked with.
Communication between client and staff is excellent. You know costs in advance and clearly explained. Staff in home wear masks and booties at all times. Office staff very professional and helpful!
Excellent response and work. Courteous and knowledgeable employees. I would recommend to anyone with HVAC issues.
Very thorough, clean and very knowledgeable.
Has always been my go to for plumbing, hyacinth, and anything else. Nicole and John are so helpful and are all about the customer first mentality.
Sitting here on Friday enjoying my climate controlled house! Such a busy season but my system is in. I must have had such an inefficient unit from the builder because for the first time my bedroom is comfortable without freezing out the downstairs.
Work was done efficiently and neatly. All cleaned up when they were done. I had a question this morning and it was answered immediately. Very happy.
5 stars isn’t enough for the whole team including the office.
Very helpful on phone when I called. Got back to me in less than 24 hours and scheduled next day appt. Thank you J&J.
Very pleased with the response and services provided. John visited immediately and kept the old unit operating till the new installation date. So appreciated.
The crew arrived as scheduled and very professional, respectful and answered my few questions after the fact.
Nicole was a joy and very helpful in instructing me thru the initial process and info.
Thank you again J&J for the awesome service. You made this uncomplicated and rather easy. Oh, and the complimentary sweets were a nice surprise and greatly appreciated.
I can’t say enough about J&J Mechanical. They have always treated me in a way that shows me they value my business. Everybody who delivers their services is very professional and knowledgeable. I trusted them to install a new heating and air conditioning unit about 2 years ago. Even before that I purchased their annual maintenance contract because of the work they had done and the value the contract gave me. They are great people and I am happy to have a business relationship with them.
We had our annual service call last week. I can’t say enough great things about J & J. I love the paperless billing.
Called J and J today to schedule service on heating and air conditioning unit. Office staff was very friendly and helpful. Service was scheduled in a very timely manner. Thank you!
My husband and I had an exceptional experience with the entire J & J organization. When our air conditioner decided to stop working at the onset of a horrible heatwave, John, the owner of J & J was so responsive when we called him. He responded to our call immediately and was at my house within 3 hours! He was completely honest and recommended a number of solutions for fixes to or air conditioner and heating work, some that were temporary and simple solutions and some that were more permanent. His explanation of all of the options was thorough and he did not push us towards any of the solutions. I have never worked with such a dedicated, honest, and knowledgeable organization on a project. Even their assistant Nicole was just as knowledgeable and patient with us when explaining the work that was being done in our home and the maintenance agreement we purchased. She never forgets to call you to schedule the maintenance work on the product that you purchased and happy to work within your schedule. This was the best company we have ever worked with. From the minute we called to the actual work being done to their installers all the way through to their office manager, they are the the very best organization I have ever hired. They go above and beyond from the minute you call them. I am so grateful to them for a job very well done.
J&J just replaced our upstairs A/C and Furnace and we are thrilled (and not just because now it’s nice and cool upstairs again)! Their staff (especially Nicole) and technicians (Steve and Rob) were efficient and friendly. John kept in contact with us before, during and after the install day to make sure we were happy. There’s a reason everyone recommends J&J – their service is really top notch.
The team at J&J Mechanical are first rate, and handled our case with attention and care. While replacing an air conditioning unit is as disappointing as it is costly, J&J staff made the process seamless and structured. Their advice was reasonable and up-front, and their customer service should be studied at business schools. I unreservedly recommend this company to anyone with HVAC needs. Do yourself a favor and stop looking at other contractors, and reach out to the good folks at J&J.
Fast appointment. Very courteous and professional. I’m glad I called.
I have had great experiences using J & J Mechanical for my HVAC needs. Prices are more than fair and the work is outstanding!!!
I have used J&J for several tears now for HVAC service work. Very recently I needed to have my 16 year old HVAC system replaced. They got it setup, helped me get financing, took care of the planning, and got it all installed. Total time from first contact to completed install was about 8 days, and 3 of that was on my end. I didn’t try to hurry them at all. Install took one day, they did it in a Saturday to accommodate my schedule. They were super clean and professional. Highly recommend this company.
Having them convert me to Gas from Propane. Always fair prices and quality work
There is a reason this business has so many 5 star reviews…had my HVAC system replaced and could not have asked for a more professional company to work with. Very thorough with their details, polite, courteous, and John even threw in a few extras that went above and beyond my expectations. I’ve interacted with many businesses in my personal and professional career, and I can truly say J & J Mechanical cares about their customers more than anything, and does whatever is needed to take good care of them. Will definitely be using them for all my future maintenance needs!
This company was very responsive. The communication between them and myself was definitely a plus. They were extremely courteous and polite. I would highly recommend!
We use J&J for ALL our HVAC needs both for home and our business. Can’t say enough about how terrific this company is! ANY issue and they’re there and then follow up. Great service from top to bottom and they’re REASONABLY priced. They’re the go to guys for the area.
J&J Mechanical never disappoints. They offer top-notch customer service, come when they say they will, and have competitive pricing. Most importantly, they stand behind their work. They show up for their clients and the communities in which they serve. I would never use a different HVAC company.
Always there when u need them. Professional, courteous staff.
I had J&J replace my split system. The blower is located on the third floor condominium. The tradesmen were professional, polite, and service oriented. There was no (audible) foul language used during their visits. They protected the floor surfaces on which they were working. The work was done in the heating season, I waited until I turned on the AC to write this review to make sure the condenser downstairs was installed and running correctly. Everything worked like a dream. Their all-in price included taxes, new wifi t-stat, leak detection, haul-away & disposal of old units.
Without reservation I can recommend J&J Mechanical to anyone in Camden/Gloucester/Salem counties.
Even in these crazy times, John was able to come service my generator while social distancing. There was no in person interaction but I felt the service was outstanding. He answer all questions by text or phone. And i was able to pay online. Additionally, I signed up for a new service contract and it’s the best value I’ve seen around for the price. Nicole, in the office, was also very helpful and responsive Would highly recommend!!
J&J Mechanical is an outstanding company. So rarely do you find a place you can trust, with an owner that is the epitome of integrity. I highly recommend J&J to all my friends.
I’ve been using J&J for years now, from new HVAC all the way to seasonal servicing. They are top notch. John and the rest of the staff are incredibly nice, honest, and reliable. Anyone that has any HVAC concerns these guys should be your first and only call.
JP has turned into family. He’s our first and only call when something breaks at our house. He’s replaced our water heater, fixed our gas fireplace, maintains our HVAC and on Christmas Eve, when our igniter broke on our heater, HE came out to fix it. Great work, trustworthy, and is there when he says he will be there. There’s a good reason while he’s voted Best of Gloucester County, year after year!
John and his team are great. They are friendly and knowledgeable and do great work.
Very satisfied with the service. Thanks so much, J and J!
John does excellent work and is very reliable. Great for the community as he lives in it! Cares about the future of Arts Education which matters to me. Highly recommend John!
One of the most professional Hvac companies around! Really care about their clients and provide excellent service for them . Highly recommended.
Always prompt and efficient. John is the best!
First time using J&J and would highly recommend. Another service provider told us we either needed over $2K to fix or replace furnace for in excess of $6K. J&J came out on Sunday and told us we needed neither major repair or replace. Will be my first call for future HVAC service needs.
Top notch company!!!