Reviews and Ratings for Heating and Air Conditioning Services

Communication between client and staff is excellent. You know costs in advance and clearly explained. Staff in home wear masks and booties at all times. Office staff very professional and helpful!

Excellent response and work. Courteous and knowledgeable employees. I would recommend to anyone with HVAC issues.

Very thorough, clean and very knowledgeable.

Has always been my go to for plumbing, hyacinth, and anything else. Nicole and John are so helpful and are all about the customer first mentality.

Sitting here on Friday enjoying my climate controlled house! Such a busy season but my system is in. I must have had such an inefficient unit from the builder because for the first time my bedroom is comfortable without freezing out the downstairs.

Work was done efficiently and neatly. All cleaned up when they were done. I had a question this morning and it was answered immediately. Very happy.

5 stars isn’t enough for the whole team including the office.

Very helpful on phone when I called. Got back to me in less than 24 hours and scheduled next day appt. Thank you J&J.

Very pleased with the response and services provided. John visited immediately and kept the old unit operating till the new installation date. So appreciated.

The crew arrived as scheduled and very professional, respectful and answered my few questions after the fact.

Nicole was a joy and very helpful in instructing me thru the initial process and info.

Thank you again J&J for the awesome service. You made this uncomplicated and rather easy. Oh, and the complimentary sweets were a nice surprise and greatly appreciated.

I can’t say enough about J&J Mechanical. They have always treated me in a way that shows me they value my business. Everybody who delivers their services is very professional and knowledgeable. I trusted them to install a new heating and air conditioning unit about 2 years ago. Even before that I purchased their annual maintenance contract because of the work they had done and the value the contract gave me. They are great people and I am happy to have a business relationship with them.

We had our annual service call last week. I can’t say enough great things about J & J. I love the paperless billing.

Called J and J today to schedule service on heating and air conditioning unit. Office staff was very friendly and helpful. Service was scheduled in a very timely manner. Thank you!

My husband and I had an exceptional experience with the entire J & J organization. When our air conditioner decided to stop working at the onset of a horrible heatwave, John, the owner of J & J was so responsive when we called him. He responded to our call immediately and was at my house within 3 hours! He was completely honest and recommended a number of solutions for fixes to or air conditioner and heating work, some that were temporary and simple solutions and some that were more permanent. His explanation of all of the options was thorough and he did not push us towards any of the solutions. I have never worked with such a dedicated, honest, and knowledgeable organization on a project. Even their assistant Nicole was just as knowledgeable and patient with us when explaining the work that was being done in our home and the maintenance agreement we purchased. She never forgets to call you to schedule the maintenance work on the product that you purchased and happy to work within your schedule. This was the best company we have ever worked with. From the minute we called to the actual work being done to their installers all the way through to their office manager, they are the the very best organization I have ever hired. They go above and beyond from the minute you call them. I am so grateful to them for a job very well done.

J&J just replaced our upstairs A/C and Furnace and we are thrilled (and not just because now it’s nice and cool upstairs again)! Their staff (especially Nicole) and technicians (Steve and Rob) were efficient and friendly. John kept in contact with us before, during and after the install day to make sure we were happy. There’s a reason everyone recommends J&J – their service is really top notch.

The team at J&J Mechanical are first rate, and handled our case with attention and care. While replacing an air conditioning unit is as disappointing as it is costly, J&J staff made the process seamless and structured. Their advice was reasonable and up-front, and their customer service should be studied at business schools. I unreservedly recommend this company to anyone with HVAC needs. Do yourself a favor and stop looking at other contractors, and reach out to the good folks at J&J.

Fast appointment. Very courteous and professional. I’m glad I called.

I have had great experiences using J & J Mechanical for my HVAC needs. Prices are more than fair and the work is outstanding!!!

I have used J&J for several tears now for HVAC service work. Very recently I needed to have my 16 year old HVAC system replaced. They got it setup, helped me get financing, took care of the planning, and got it all installed. Total time from first contact to completed install was about 8 days, and 3 of that was on my end. I didn’t try to hurry them at all. Install took one day, they did it in a Saturday to accommodate my schedule. They were super clean and professional. Highly recommend this company.

Having them convert me to Gas from Propane. Always fair prices and quality work

There is a reason this business has so many 5 star reviews…had my HVAC system replaced and could not have asked for a more professional company to work with. Very thorough with their details, polite, courteous, and John even threw in a few extras that went above and beyond my expectations. I’ve interacted with many businesses in my personal and professional career, and I can truly say J & J Mechanical cares about their customers more than anything, and does whatever is needed to take good care of them. Will definitely be using them for all my future maintenance needs!

This company was very responsive. The communication between them and myself was definitely a plus. They were extremely courteous and polite. I would highly recommend!

We use J&J for ALL our HVAC needs both for home and our business. Can’t say enough about how terrific this company is! ANY issue and they’re there and then follow up. Great service from top to bottom and they’re REASONABLY priced. They’re the go to guys for the area.

J&J Mechanical never disappoints. They offer top-notch customer service, come when they say they will, and have competitive pricing. Most importantly, they stand behind their work. They show up for their clients and the communities in which they serve. I would never use a different HVAC company.

Always there when u need them. Professional, courteous staff.

I had J&J replace my split system. The blower is located on the third floor condominium. The tradesmen were professional, polite, and service oriented. There was no (audible) foul language used during their visits. They protected the floor surfaces on which they were working. The work was done in the heating season, I waited until I turned on the AC to write this review to make sure the condenser downstairs was installed and running correctly. Everything worked like a dream. Their all-in price included taxes, new wifi t-stat, leak detection, haul-away & disposal of old units.

Without reservation I can recommend J&J Mechanical to anyone in Camden/Gloucester/Salem counties.

Even in these crazy times, John was able to come service my generator while social distancing. There was no in person interaction but I felt the service was outstanding. He answer all questions by text or phone. And i was able to pay online. Additionally, I signed up for a new service contract and it’s the best value I’ve seen around for the price. Nicole, in the office, was also very helpful and responsive Would highly recommend!!

J&J Mechanical is an outstanding company. So rarely do you find a place you can trust, with an owner that is the epitome of integrity. I highly recommend J&J to all my friends.

I’ve been using J&J for years now, from new HVAC all the way to seasonal servicing. They are top notch. John and the rest of the staff are incredibly nice, honest, and reliable. Anyone that has any HVAC concerns these guys should be your first and only call.

JP has turned into family. He’s our first and only call when something breaks at our house. He’s replaced our water heater, fixed our gas fireplace, maintains our HVAC and on Christmas Eve, when our igniter broke on our heater, HE came out to fix it. Great work, trustworthy, and is there when he says he will be there. There’s a good reason while he’s voted Best of Gloucester County, year after year!

John and his team are great. They are friendly and knowledgeable and do great work.

Very satisfied with the service. Thanks so much, J and J!

John does excellent work and is very reliable. Great for the community as he lives in it! Cares about the future of Arts Education which matters to me. Highly recommend John!

One of the most professional Hvac companies around! Really care about their clients and provide excellent service for them . Highly recommended.

Always prompt and efficient. John is the best!

First time using J&J and would highly recommend. Another service provider told us we either needed over $2K to fix or replace furnace for in excess of $6K. J&J came out on Sunday and told us we needed neither major repair or replace. Will be my first call for future HVAC service needs.

Top notch company!!!

Fast, efficient and professional service every time.

We have been using them for a few years. We reached out to them in Memorial Day Saturday when our AC unit stopped working and the owner himself apologized that he was booked for Saturday but would be out first thing on Sunday morning and repaired our unit. Such good customer service from the office to the service team. I highly recommend them!!

Great service Fair price Professional. Quick call backs. They have earned my business. Will definitely use in future

Wonderful! Quick response! Gabe was polite and got the job done quickly!

J&J responds quickly, is fair and honest – I highly recommend them.

Called this morning for service and they made arrangements to come out within 2 hours. John and Gabe were very knowledgeable and helpful. They had it fixed and running within the hour. Would highly recommend them.

Excellent service by the technician!

John does excellent work and is very reliable. Great for the community as he lives in it! Cares about the future of Arts Education which matters to me. Highly recommend John!

Extremely reliable… excellent customer service… would highly recommend …..

Gabe did an awesome job fixing our gas fireplace! Fast and efficient. All the fireplace places were booked so we opted for J &J to fix it! They were on time and very helpful!

Kudos to the J&J Mechanical Team! From my initial call, to my free evaluation, to the estimate provided in a timely manner, to scheduling the work and down to performance of the actual work, everyone was professional and courteous. I even discussed a concern and my concern was handled promptly with a thorough explanation.

This isn’t my first great experience with the J&J Mechanical Team but this is the first time I’m providing my recommendation. Thank you.

I can’t say enough good things about this company! Every single person I dealt with was extremely pleasant and went out of their way to help me. I can’t remember the last time I dealt with a company that made me feel like my business was appreciated like this. I didn’t feel like I was just a sale to them as they went out of their way to get my issue taken care of as soon as possible. I had gotten an estimate from another company before calling J&J and J&J offered better equipment at a better price.

I will recommend them to everyone!

In the midst of a heatwave, we lost AC for 24 hours, it was 82 in the house and miserable, I called J&J on a Sunday and they rock! From the answering service to Nicole to Andy…..I have never been so grateful to work with such an awesome company, they have my business for life!

I came home on a Saturday to find my AC not working and decided to replace it. For years I used another HVAC contractor who always did a great job and I got a quote from them. Knowing that J&J was local, I wanted to give them a shot and I am happy that I did. Not only did J &J beat the other quote, but they were able to squeeze me in an get the new install completed on Monday, just 2 days later when the other company told me 2 weeks! The install went well. I reached out a couple of times with questions and John was very quick to respond. Great price, great service, local company. Five stars!

The best customer service I have ever experienced!! J&J is our family’s first and only choice. Thank you!!

Excellent service, both initial and warranty work