What Our Customers Say
We pride ourselves on informing and educating our customers on which products best suit their needs, so they can make informed decisions and trust in the work we do. Here are a few of the reviews our customers have left for us. Find these reviews and more by visiting our Facebook page and on Google Maps.
Had Evan out today to service my AC. He’s a very nice guy & very knowledgeable. Took the time to explain exactly what he had done. Highly recommend J&J.
Very professional, knowledgeable and competent technicians. Will definitely use again recommend J &J Mechanical.
I have been using J & J for several years and the are great to work with. Just had then out for annual check. I highly recommend J&J Mechanical!!!
Technician was on time and very professional. He diagnosed the issue with our system and implemented a short term fix. Within 24 hours he provided two options for long term resolution. The team has been very helpful in moving forward in a timely manner based on option we have selected.
Called for service after hours and rec’d a text from owner within 5 minutes advising a technician would be at our home between 9&10 the next morning. Tech called 15 minutes before arrival and was at our house by 9:15. He immediately identified the issue and had the repair done within an hour. Everyone was professional, prompt, friendly and the cost was reasonable. Highly recommend.
Thank you for coming out today. Our air conditioner suddenly stopped cooling. It was 93 degrees outside. We called them and they were able to come to our home within an hour. Hunter got the ac working and we were so grateful. I highly recommend them for any hvac or ac service. They are truly the best!
J and J Mechanical is the best! The experience starts with excellent customer service as soon as you call in – Nicole is professional and helps ensure the experience is seem-less. We have had several techniques over the years- each one professional, respectful and knowledgeable !!!
Our go-to for HVAC service and repairs
I have been using J&J for years including installing a new furnace/AC. They are early or on time. They are direct and do incredible work timely and their staff are always very professional and knowledgeable. I look forward to continued use of their services for years.
Reliable. Quick to respond to inquiries. Pleasant staff
Great service, gets back to you promptly, good price, and friendly staff all around.
Just had our AC units maintenance checkup today. J &J’s tech was efficient, on time and knowledgeable as always!
As always, another great job by John and his team at J & J Mechanical. Over the past 2 years, we had J & J install a new Air Conditioner, a tankless water heater (best purchase ever), and run multiple gas lines for our generator, dryer, and range…..A+ professionalism and Nicole is always responsive for scheduling maintenance calls, etc.
The guys were neat and courteous.
AC Tuneup. Always very professional and courteous. Good communication and quality, prompt service. Highly recommended.
Just had J&J Mechanical for our spring check-up on our HVAC & water heater. Evan was the technician – he called when he was on his way, was professional, friendly & efficient. J&J is a great local business – we’ve used them for quite a few years & highly recommend them!
Some of the most respectful, down to Earth folks I’ve dealt with in a very long time. The last of a rare breed nowadays. I’m thankful to patronize this local Mickleton NJ small business
Thank You J&J Mechanical. Eugene & Kody were great! They answered all my questions & respected my home. We had multiple “Razzle Dazzle” companies out that were sales based & offering low end brands.
J&J Mechanical is one of the most transparent companies I have dealt with in years. They are the last of a rare breed & we are thankful to have such great people serving Gloucester County NJ
This is a follow up post after heater and a/c installation 2 weeks ago. The crew arrived on time very professional put drop cloths down everywhere wore booties over their shoes. They were here for about 10 hrs. They completed the installation Cody and Gene did a fabulous job with the help of Kevin. Explained the how the thermostat worked and did a great job of cleaning up. Had a question the next day they followed up promptly with their response Would hire J&J for any jobs in the future.
Very easy to work with. Answered all questions and concerns quickly and professionally. Would definitely recommend.
5 stars for sure!! I would absolutely recommend J&J Mechanical 100%. Our hot water heater went on Sunday evening – we called and left messages for 3 different companies. J&J got back to us right away and scheduled to come out first thing Monday morning and replaced it!
Their guys were so pleasant and we got a great price too! We were so happy to have a new hot water heater so quickly. We were very impressed and it was a pleasure working with this company. Looking forward to working with them in the future!
This company saved me hundreds of dollars. Horizon services was attempting to rip me off for parts that there was nothing wrong with and talk me into a whole new system.
Thanks to the owner John and tech Evan for their fast service and honest appraisal of my problem. We are now loyal customers. Seniors always get a second opinion!
Thanks John for another great job!
Couldn’t say enough about J&J. Every person we interacted with was personable, professional, and kind. Having your furnace break and need replacement in the dead of winter is stressful and the entire team gave us peace of mind and quality service. J&J earned customers for life!
The heat and air conditioning service.
Great, professional and friendly company.
Easy and prompt scheduling. Technician was courteous and very professional.
Everything worked out perfectly using J&J! Thank you all so much!
On time, very professional and very courteous to seniors.
Evan and Gene were very customer friendly. They diagnosed the problem and made recommendation. I would definitely recommend them.
I was able to schedule a service visit timely, the technicians were on time and extremely friendly, and they explained in detail all of the work they performed. Overall great experience and would definitely recommend.
Evan was great explained everything & what each reading meant, very knowledgeable.
I was very pleased with the service I got from J&J Mechanical. The two men that came were very friendly and explained to me the status of my heater. I would definitely recommend them to anyone who needed their service. Thanks so much.
Very professional and told me exactly what was wrong and explained it to me so I would understand.
I can’t say enough wonderful things about J&J Mechanical Inc. We had our AC replaced and everything about the experience was exceptional from start to finish. Nicole in the office is a sweetheart, and John the owner is friendly, knowledgeable, and kind. He went out of his way to explain everything in great detail and make sure that I felt comfortable with the whole process. He and his crew (Dom and Eugene) came out quickly and on time. They got the job done with tremendous efficiency, cleanliness, and respect for our home. John’s crew was also very friendly and knowledgeable and did an exceptional job. I highly recommend this company and will definitely be using them in the future. Thank you to John and Jen, Nicole, Dom and Eugene! You guys are amazing!
Professional, competent & friendly staff. Quick to respond.
Excellent service, came out same day, arrived on time, friendly and professional. Great Customer service.
I had called J&J because my landscapers had hit my AC Unit. I wanted their professional evaluation of any potential damage, etc. Their tech, Dave, was prompt and, as always, professional. Evaluated the situation, including taking pictures for reference, made minor repairs. I would certainly recommend J&J, and Dave, to anyone.
Dave & James came out to do my AC maintenance. Nice guys. Dave is very knowledgeable in the work he performs.
Highly recommend this company!
Amazing job! Friendly and efficient!!!
Absolutely great service. Came out quickly and figured out how to save us a ton of money with some basic maintenance and cleaning. Highly recommended.
Not the best experience. Generally when we use J&J we feel satisfied with the service. Yesterday we did not. For many reasons we could not get our AC repaired. We were told what they can’t do; not what they can do. Repair person was not listening and was not helpful. When asked questions about options or ideas service person was evasive and would not answer. Bad experience – more focused on selling new hvac then solving my problems or offering viable solutions. Have talked with others in the market who were much more helpful. Not what I’m used to when John did the work and engagement.
Edit: John called personally to get a better understanding of the situation and will be addressing our needs. Turning a bad situation into a positive. Responsible and great follow up.
Thank You John & staff for a greta experience. From start to finish the workers were courteous & respectful of my home. These folks made customer for life
Our ac died on the hottest day of the year. We called J&J emergency number hoping to get a call back the next day, we got a call back within the hr. We had temp ac units dropped off the next day ( huge help) John stopped out took his time to explain every step & detail along with a quote.
We are getting new ac unit & furnace installed next week….
I would highly recommend J&J Mechanical..
Scheduling was great, service was great. Dave knows a ton, and the whole company is honest and ethical. I will be a customer for life.
Very quick to respond! Very professional but also friendly and local small business. Fixed our issue right away!
Timely, thorough, courteous
Outstanding service!
Amazing service and helpful.
Awesome very theory and explain everything. Clean on time very professional services.