What Our Customers Say
We pride ourselves on informing and educating our customers on which products best suit their needs, so they can make informed decisions and trust in the work we do. Here are a few of the reviews our customers have left for us. Find these reviews and more by visiting our Facebook page and on Google Maps.
Great service, gets back to you promptly, good price, and friendly staff all around.
Just had our AC units maintenance checkup today. J &J’s tech was efficient, on time and knowledgeable as always!
As always, another great job by John and his team at J & J Mechanical. Over the past 2 years, we had J & J install a new Air Conditioner, a tankless water heater (best purchase ever), and run multiple gas lines for our generator, dryer, and range…..A+ professionalism and Nicole is always responsive for scheduling maintenance calls, etc.
The guys were neat and courteous.
AC Tuneup. Always very professional and courteous. Good communication and quality, prompt service. Highly recommended.
Just had J&J Mechanical for our spring check-up on our HVAC & water heater. Evan was the technician – he called when he was on his way, was professional, friendly & efficient. J&J is a great local business – we’ve used them for quite a few years & highly recommend them!
Some of the most respectful, down to Earth folks I’ve dealt with in a very long time. The last of a rare breed nowadays. I’m thankful to patronize this local Mickleton NJ small business
Thank You J&J Mechanical. Eugene & Kody were great! They answered all my questions & respected my home. We had multiple “Razzle Dazzle” companies out that were sales based & offering low end brands.
J&J Mechanical is one of the most transparent companies I have dealt with in years. They are the last of a rare breed & we are thankful to have such great people serving Gloucester County NJ
This is a follow up post after heater and a/c installation 2 weeks ago. The crew arrived on time very professional put drop cloths down everywhere wore booties over their shoes. They were here for about 10 hrs. They completed the installation Cody and Gene did a fabulous job with the help of Kevin. Explained the how the thermostat worked and did a great job of cleaning up. Had a question the next day they followed up promptly with their response Would hire J&J for any jobs in the future.
Very easy to work with. Answered all questions and concerns quickly and professionally. Would definitely recommend.
5 stars for sure!! I would absolutely recommend J&J Mechanical 100%. Our hot water heater went on Sunday evening – we called and left messages for 3 different companies. J&J got back to us right away and scheduled to come out first thing Monday morning and replaced it!
Their guys were so pleasant and we got a great price too! We were so happy to have a new hot water heater so quickly. We were very impressed and it was a pleasure working with this company. Looking forward to working with them in the future!
This company saved me hundreds of dollars. Horizon services was attempting to rip me off for parts that there was nothing wrong with and talk me into a whole new system.
Thanks to the owner John and tech Evan for their fast service and honest appraisal of my problem. We are now loyal customers. Seniors always get a second opinion!
Thanks John for another great job!
Couldn’t say enough about J&J. Every person we interacted with was personable, professional, and kind. Having your furnace break and need replacement in the dead of winter is stressful and the entire team gave us peace of mind and quality service. J&J earned customers for life!
The heat and air conditioning service.
Great, professional and friendly company.
Easy and prompt scheduling. Technician was courteous and very professional.
Everything worked out perfectly using J&J! Thank you all so much!
On time, very professional and very courteous to seniors.
Evan and Gene were very customer friendly. They diagnosed the problem and made recommendation. I would definitely recommend them.
I was able to schedule a service visit timely, the technicians were on time and extremely friendly, and they explained in detail all of the work they performed. Overall great experience and would definitely recommend.
Evan was great explained everything & what each reading meant, very knowledgeable.
I was very pleased with the service I got from J&J Mechanical. The two men that came were very friendly and explained to me the status of my heater. I would definitely recommend them to anyone who needed their service. Thanks so much.
Very professional and told me exactly what was wrong and explained it to me so I would understand.
I can’t say enough wonderful things about J&J Mechanical Inc. We had our AC replaced and everything about the experience was exceptional from start to finish. Nicole in the office is a sweetheart, and John the owner is friendly, knowledgeable, and kind. He went out of his way to explain everything in great detail and make sure that I felt comfortable with the whole process. He and his crew (Dom and Eugene) came out quickly and on time. They got the job done with tremendous efficiency, cleanliness, and respect for our home. John’s crew was also very friendly and knowledgeable and did an exceptional job. I highly recommend this company and will definitely be using them in the future. Thank you to John and Jen, Nicole, Dom and Eugene! You guys are amazing!
Professional, competent & friendly staff. Quick to respond.
Excellent service, came out same day, arrived on time, friendly and professional. Great Customer service.
I had called J&J because my landscapers had hit my AC Unit. I wanted their professional evaluation of any potential damage, etc. Their tech, Dave, was prompt and, as always, professional. Evaluated the situation, including taking pictures for reference, made minor repairs. I would certainly recommend J&J, and Dave, to anyone.
Dave & James came out to do my AC maintenance. Nice guys. Dave is very knowledgeable in the work he performs.
Highly recommend this company!
Amazing job! Friendly and efficient!!!
Absolutely great service. Came out quickly and figured out how to save us a ton of money with some basic maintenance and cleaning. Highly recommended.
Not the best experience. Generally when we use J&J we feel satisfied with the service. Yesterday we did not. For many reasons we could not get our AC repaired. We were told what they can’t do; not what they can do. Repair person was not listening and was not helpful. When asked questions about options or ideas service person was evasive and would not answer. Bad experience – more focused on selling new hvac then solving my problems or offering viable solutions. Have talked with others in the market who were much more helpful. Not what I’m used to when John did the work and engagement.
Edit: John called personally to get a better understanding of the situation and will be addressing our needs. Turning a bad situation into a positive. Responsible and great follow up.
Thank You John & staff for a greta experience. From start to finish the workers were courteous & respectful of my home. These folks made customer for life
Our ac died on the hottest day of the year. We called J&J emergency number hoping to get a call back the next day, we got a call back within the hr. We had temp ac units dropped off the next day ( huge help) John stopped out took his time to explain every step & detail along with a quote.
We are getting new ac unit & furnace installed next week….
I would highly recommend J&J Mechanical..
Scheduling was great, service was great. Dave knows a ton, and the whole company is honest and ethical. I will be a customer for life.
Very quick to respond! Very professional but also friendly and local small business. Fixed our issue right away!
Timely, thorough, courteous
Amazing service and helpful.
Awesome very theory and explain everything. Clean on time very professional services.
Very accommodating!! JP was able to squeeze us in last minute when our AC unit was not working during a very hot weekend! We were more than grateful especially with having a newborn in the house. Would definitely recommend and will continue to use for all our future needs!!
Awesome very thorough and explained everything. Clean on time very professional services.
John was very friendly and engaging, and gracious while giving bad news! What are you made everything better with the good deal he offered for a replacement! Highly recommend this company!
This company is amazing, everyone involved from John, the owner to Nicole in the office are very friendly and knowledgeable. The guys who came out to install our ductless A/C and heating system were excellent. Thank you!
Customer service is outstanding! J&J installed our central air conditioning unit and water heater a few years ago. Recently, had tune up for AC. Received a call from Nicole who is always so warm and professional advising us of cost and protocols during Covid-19. David was knowledgeable, respectful and friendly. Always a pleasure with any service from J&J Mechanical! Thank you!
Always professional and speedy. Had me fixed in just a few hours !!! Thanks to John and his staff for going above and beyond. O and i almost forgot the price was less then anyone around.
We’ve been using J&J Mechanical for several years – replaced our water heater three years ago, replaced our HVAC system last summer & have cleaned our dryer vents – they’re always on time, respectful of our home, they clean up when finished and have always done a great job!
J&J Mechanical were excellent… I would recommend them highly!!
First time using J&J, straight up professional, will not hesitate to call them next time.
I use them for all of my HVAC issues, never have a problem. Can’t ever see myself using someone else.